Oversee all aspects of the distribution center, including inbound and outbound operations, shipping and receiving, inventory control, and warehouse management
Ensure that orders are processed accurately and efficiently and that customer service levels are met or exceeded
Develop and implement strategies to improve productivity, quality, and efficiency of operations
Manage staff, including hiring, training, coaching, and performance evaluations
Plan and forecast staffing needs, and adjust staffing levels as needed to meet business demands
Monitor and report on KPIs, and take corrective action as necessary to ensure targets are met
Prepare and manage the distribution center budget
Negotiate contracts with vendors and suppliers
Maintain compliance with all relevant laws, regulations, and company policies
Keep abreast of industry trends and best practices, and implement appropriate changes to improve operations
Liaise with other departments within the organization, such as marketing, sales, and customer service, to ensure smooth and efficient operations
Respond to customer inquiries and complaints in a timely and professional manner

Distribution Manager

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