Product Specialist

May 10, 2023
  • Conducts demonstration and presentation of all products including machines and rapid diagnostic kits.
  • Training of basic operations to end-users.
  • Programming and troubleshooting of machines.
  • Research and analysis of competitors’ products.
  •   Communication with Principal Suppliers regarding product updates and unresolved problems.
  •  Evaluation of defective kits.
  • After-sales service.
  • Support for PMRs from promotion to closing deals.
  • Training and evaluation of new machines/products.
  • Training of new product specialists.
  • Work with engineers to ensure optimum machine operation.
  •  Communication with principals regarding updates on machines.
  •  Communication with principals regarding immediate unresolved concerns
  • Minor troubleshooting.
  • Setting up and checking machines.

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